XAR Labs Privacy Policy

Effective Date: May 7th, 2025

At XAR, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and how you can contact us regarding your information.

1. Information we collect and how we use it

Login Information

When you choose to log in using third-party authentication providers, we collect:

  • Google Login: Your email address and authentication token provided by Google
  • Apple Login: Your Apple ID account

We use this information solely to authenticate your identity and create or access your account within our services.

Camera Access & Video Collection

To provide immersive augmented reality (AR) features, our app accesses your device's camera with your explicit permission and only while AR functionality is in use. We collect video data from your camera only while you are actively engaged in AR gameplay. This video data is used to analyze environmental depth, handle object occlusion and meshing, and perform semantic understanding and object detection. These functions are necessary to render AR elements realistically in your physical environment.

IP Address

We use your IP address to understand usage patterns and improve our services, such as detecting region-based issues and optimizing network performance.

Internal Account ID

We associate gameplay content (e.g., creations, collected items) with your internal account ID to ensure a consistent user experience.

Contact Information

If you provide your email address (e.g., via login or customer support requests), we use it for technical support, account management, and service announcements.

2. Who we share information with

We only share your information with trusted third-party service providers as necessary to operate and improve our services.

Specifically:

  • Authentication: We use Google and Apple login services for user authentication.
  • AR Functionality: We integrate Niantic Lightship ARDK to enable advanced AR features, such as depth processing, occlusion handling, semantic understanding, and object detection. Video data captured during AR gameplay may be shared with Niantic’s ARDK systems solely for these processing purposes.

We do not share your personal information with other users or disclose it publicly under any circumstances.

3. Data retention and user rights

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, including:

Specifically:

  • While your account remains active.
  • As required to comply with legal obligations or resolve disputes.

Once no longer needed, your data will be securely deleted or anonymized. If you have any questions, or if you wish to request access to, correction of, or deletion of your personal information, please contact us at:

privacy@x.ar

We will review and respond to your request in accordance with applicable laws and regulations.

4. Data security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, use, or disclosure. These include:

  • Encrypted communication (HTTPS)
  • Secure authentication methods
  • Access control and monitoring

However, no system is completely secure, and we cannot guarantee absolute security.

5. Children's privacy

Our app is not intended for use by children under the age of 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children without verifiable parental consent. If we learn that we have inadvertently collected personal information from a child, we will delete such data promptly.

6. No collection of certain data

Unless otherwise specified above, we do not collect the following types of information:

  • Device location (GPS)
  • Audio recordings
  • Device configuration details
  • Contacts or calendar information

7. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Effective Date” at the top of this document. Continued use of our services constitutes your acceptance of the updated policy.

XAR is committed to ensuring that your data is used responsibly and transparently. For any concerns or requests, reach out to us anytime at privacy@x.ar.